1. Introduction
Sk77 (referred to herein as "we", "us", or "the Platform") is a trusted online betting and gaming platform in Bangladesh. We understand how valuable your personal information is, which is why protecting our users' privacy is our highest priority.
This Privacy Policy document explains what types of information sk77 collects, how that information is used, who it may be shared with, and what steps we take to protect it. This policy applies to sk77's website, mobile app, and all related services.
By creating an account or using the platform, you are considered to have fully accepted this Privacy Policy. We encourage you to read it carefully. If you have any questions, please reach out to our support team.
2. Information We Collect
To provide services on sk77 and improve the user experience, we need to collect certain information. We only collect what is strictly necessary to operate the platform.
Directly Collected Information
Information you provide when registering or managing your account.
- Full name, date of birth, and gender
- Email address and mobile number
- Residential address and country
- National ID or passport (for KYC verification)
- Payment method details (bKash, Nagad, Rocket number)
- Account password (stored in encrypted form)
Automatically collected information
Certain technical data is collected automatically while you use the platform.
- IP address and device information
- Browser type and operating system
- Login timestamps and platform activity logs
- Gaming history and transaction information
- Cookies and local storage data
- Geo-location (approximate only, not precise GPS)
Sk77 never directly collects your bank account number, credit/debit card number, or any other sensitive financial information. All payments are processed through secure third-party payment gateways.
3. How We Use Your Information
Sk77 uses the information it collects for the following purposes. Each purpose is specific and aimed at ensuring a quality experience for our users.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | Account creation, KYC verification | Contractual Obligations |
| Contact Information | Notifications and support | Legitimate Interest |
| Payment Information | Transaction Processing | Contractual Obligations |
| Gaming History | Service improvement, bonus provision | Legitimate Interest |
| Device and log information | Security guaranteed, fraud prevention | Legitimate Interest |
| Cookie Data | Personalized Experience | Consent |
Sk77 never shares your information with third parties for marketing or advertising purposes. Your data is used solely to improve and operate sk77's own services. No information will ever be used in violation of this Privacy Policy.
6. Data Security Measures
Sk77 uses industry-leading technology and practices to keep your data secure. Our security framework is multi-layered and continuously updated.
- 256-bit SSL/TLS encryption on all data transmissions
- Passwords stored in encrypted form using bcrypt hashing
- Two-Factor Authentication (2FA) Support
- Automatic account lock on suspicious activity
- Regular third-party security audits and penetration testing
- Firewall and DDoS protection
- 24/7 physical and digital security at our data centers
That said, no online transmission can be guaranteed 100% secure. We strongly encourage you to use a strong password and never share your login credentials with anyone.
7. Your Rights
As an sk77 user, you have important rights over your own information. sk77 respects and is committed to upholding these rights.
- Right to Access: You can find out at any time what information sk77 has collected about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information.
- Right to Erasure: You may request deletion of your data in certain situations.
- Right to Restrict Processing: You may request that we stop using your data for specific purposes.
- Right to Data Portability: You may request a copy of your information in a structured, portable format.
- Right to Object: You may object to the processing of your data in certain circumstances.
To exercise any of these rights, please contact our support team. We will generally respond to your request within 30 business days. Please note that in some cases, legal obligations may prevent us from deleting certain information.
8. Data Retention Period
Sk77 does not store your data indefinitely. A defined retention period is set for each type of information we collect.
| Data Type | Retention Period |
|---|---|
| Account Information | Duration of active account + 5 years |
| Transaction Records | 7 years (legal obligation) |
| KYC Documents | 5 years after verification is complete |
| Gaming Logs | 3 years |
| Support chat history | 2 years |
| Cookie Data | Until session ends or up to 1 year |
Once the retention period expires, sk77 securely and permanently deletes your data. However, data may be retained for longer if required by ongoing legal proceedings or disputes.
9. Protection of Minors
Sk77 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from minors.
Age is verified at registration and reconfirmed during the KYC process. If we discover that a minor has opened an account, it will be closed immediately and all associated data will be deleted.
A Note for Parents
If you believe your child is using sk77, contact our support team immediately. We will act promptly and delete all associated data.
10. Changes to Privacy Policy
Sk77 may update this Privacy Policy from time to time. Changes may occur due to business developments, new legal requirements, or technological advancements.
For significant changes, we will notify you via your registered email or through a notice on the platform. Updated policies take effect from the date they are published. Continued use of sk77 after any changes will be considered acceptance of the revised policy.
The date of the latest update will be shown at the top of this page. We recommend visiting this page regularly to stay informed about our most current policy.
11. Contact & Support
For any questions, complaints, or requests related to this Privacy Policy, please contact sk77's dedicated privacy team. Our support team is available 24/7, every day of the week.
Privacy Contact
Email: [email protected] — Privacy-related requests are typically responded to within 3 business days.
We want you to feel completely safe and confident when using sk77. Protecting your privacy is our responsibility, and we are always committed to fulfilling it.